Digital transformation to improve B2B ordering experience & operational efficiency.
Service
Expert eCommerce Development Services
JD Stride offers over 20 years of experience in eCommerce development
Whether you’re looking to
- venture into eCommerce for the first time,
- increase the conversion rate of your existing eCommerce business or
- start afresh with an integration with your ERP
we can help.
Delight customers & streamline operations with
eCommerce + cloud ERP
Looking to start an eCommerce project?
We can plan, build and support an eCommerce ecosystem that delights your customers and streamlines your business operations.
We start off with a discovery workshop to understand your business, target market and operational requirements.
We then design an eCommerce ecosystem to help you harness the power of the cloud to engage your customers and scale your business.
With decades of experience in digital technology, we are ideally positioned to identify the best applications for your business. From payment options and shipping integrations to inventory management systems and customer engagement apps, we can help your business compete in this digital world.
Once your system has been developed and launched, we will work with you to continually improve your ecosystem to ensure you remain ahead of the curve.
WordPress & WooCommerce Development Specialists
We specialise in WordPress, the content management system that powers over 40% of the internet. The functionality of WordPress is highly customisable.
For eCommerce, we combine WordPress with WooCommerce, an open-source fully customisable eCommerce platform built on WordPress. This provides a full-featured eCommerce system that is flexible, scalable and easy to use.
We specialise in helping B2C and B2B merchant clients leverage the features of Woocommerce and ERP to grow their businesses.
We list below the services we can provide in the major functional areas when using WooCommerce and some additional plugins :
Advanced Product Types: Beyond simple, variable, grouped, and external products, plugins enable:
Bookings & Appointments: For services, rentals, or events.
Subscriptions: For recurring products or services (e.g., monthly boxes, software licenses).
Memberships: To create restricted content areas or exclusive product access.
Product Bundles/Combos: Offer multiple products together at a special price.
Product Add-ons: Allow customers to customize products with extra options (e.g., gift wrapping, engraving, specific sizes/materials).
Composite Products: For highly configurable products where customers build their own item from components.
Enhanced Product Galleries: Advanced image/video galleries, 360-degree views, and product quick views.
Product Feeds: Generate feeds for Google Shopping, Facebook Catalog, Pinterest, etc.
Product Filters & Search: Advanced filtering by attributes, price, categories, and AJAX live search for a smoother shopping experience.
Wholesale Pricing: Offer different pricing tiers for wholesale customers.
Diverse Payment Options: While WooCommerce supports basic methods like PayPal and Stripe, plugins enable integration with hundreds of region-specific and niche payment gateways, including:
Local bank transfers and digital wallets (e.g., Afterpay, Klarna, Zip Pay).
Cryptocurrency payments.
Custom payment methods for unique business models.
In-person payments via POS integrations.
Advanced Shipping Rules: Define complex shipping rates based on weight, dimensions, destination, product category, user role, etc.
Live Shipping Rates: Connect with major carriers (e.g., USPS, UPS, FedEx, DHL, Australia Post) to display real-time shipping costs at checkout.
Print Shipping Labels: Generate and print shipping labels directly from your WooCommerce dashboard.
Order Tracking: Provide customers with tracking information and updates.
Dropshipping Automation: Integrate with dropshipping suppliers to automate order fulfillment.
Local Delivery/Pickup: Manage and schedule local deliveries or allow customers to pick up orders.
Advanced Coupons & Discounts: Create highly specific discount rules (e.g., BOGO offers, percentage off specific categories, minimum purchase discounts, loyalty discounts).
Email Marketing Integration: Sync customer data with popular email marketing platforms (e.g., Mailchimp, ActiveCampaign) for abandoned cart recovery, follow-up emails, newsletters.
SEO Optimization: Enhance WooCommerce’s SEO capabilities with plugins like Yoast SEO or Rank Math for better meta descriptions, sitemaps, and schema markup.
Social Media Integration: Easily integrate product listings with Facebook Shop, Instagram Shopping, Pinterest, etc.
Customer Reviews & Testimonials: Collect and display product reviews, ratings, and Q&A sections.
Affiliate Programs: Set up and manage affiliate marketing programs.
Loyalty Programs: Implement points-based loyalty programs, rewards, and VIP tiers.
Wishlists: Allow customers to save products for later purchase.
Enhanced User Accounts: Provide more robust customer dashboards, order history, and account management options.
Guest Checkout Customization: Streamline the guest checkout process.
Custom Checkout Fields: Add or modify fields on the checkout page to collect specific customer information.
CRM Integration: Connect with Customer Relationship Management systems (e.g., HubSpot, Salesforce) to manage customer interactions.
Live Chat/Support: Integrate live chat widgets for immediate customer support.
Multi-language & Multi-currency: Allow customers to browse and purchase in their preferred language and currency.
Advanced Sales Reports: Generate detailed reports on sales, products, customers, and marketing performance beyond WooCommerce’s built-in reports.
Google Analytics Integration: Deeper integration with Google Analytics for enhanced e-commerce tracking.
Conversion Tracking: Set up and monitor conversion goals for marketing campaigns.
Advanced Inventory Management: More sophisticated stock tracking, low-stock alerts, backorder management, and multi-warehouse support.
Automated Tax Calculation: Integrate with services to automatically calculate sales tax based on location.
Bulk Product Editing: Efficiently edit multiple products, variations, or stock levels.
Import/Export Tools: Robust tools for importing and exporting product data, orders, and customer information.
Security & Backup: Enhance store security with firewalls, malware scanning, and comprehensive backup solutions.
Performance Optimization: Caching and image optimization plugins to improve site speed.
Whatever your plans for your eCommerce project, we can help them become a reality.
Contact us today for more information or to discuss your situation with a professional advisor.
Custom PHP eCommerce Solutions
There are times when WordPress is not the best solution. If you have to heavily customise WordPress, sometimes it is best to create a standalone custom application and avoid the bloat.
Over the years we have done many custom PHP applications with many of them eCommerce.
If you have a specific need, don’t hesitate to contact us.
We can help you decide the best way to meet your requirements.
Seamless ERP Integrations: Unleashed & Cin7
Integrating a website, particularly an eCommerce platform, with an Enterprise Resource Planning (ERP) system is a critical step for any business.
The rewards are the automation of your company processes, improvement in data accuracy, and gaining a holistic view of your operations.
However, this complex undertaking comes with a unique set of challenges that business owners often face:
Disparate Data Structures: Websites and ERPs are designed for different purposes, leading to variations in how data is structured, named, and stored (e.g., product SKUs, customer IDs, order statuses). Mapping these differences accurately is a major hurdle.
Data Cleanliness and Quality: Both systems might contain outdated, duplicated, or inconsistent data. Before integration, significant effort is often required to clean, normalize, and validate data to prevent propagation of errors.
Unique Business Logic: Specific calculations, discounts, or inventory rules might exist in one system but not the other, requiring careful mapping and potentially custom development to ensure consistency.
Choosing the Right Integration Approach: Owners must decide between various methods:
Direct API Integration: Requires skilled developers and can be costly, but offers real-time synchronization. Not all ERPs have robust, well-documented APIs.
Middleware/iPaaS (Integration Platform as a Service): Offers a layer between systems, simplifying connections and providing pre-built connectors (e.g., for Unleashed, Cin7), but adds another system to manage and a recurring cost.
File-Based Transfers (CSV, XML): Simpler to implement but typically batch-processed, leading to delays in data synchronization.
Legacy Systems: Older ERP systems or highly customized platforms may lack modern API capabilities, making integration significantly more difficult and expensive.
Scalability: The integration solution must be designed to handle increasing transaction volumes and data loads as the business grows, without performance degradation.
Error Handling and Monitoring: A robust system is needed to detect, log, and alert about integration failures (e.g., failed order syncs, inventory discrepancies) to minimize operational impact.
Latency Challenges: Achieving true real-time synchronization (e.g., for inventory levels or order status) can be technically demanding and resource-intensive. Delays can lead to overselling or customers receiving outdated information.
Synchronization Frequency: Deciding how often various data types (orders, product data, customer updates) need to sync is crucial. Too frequent, and it can strain system resources; too infrequent, and it can lead to inaccuracies.
High Upfront Investment: Integration projects can be expensive, involving development costs, software licenses (for middleware), and professional services. Small business owners may underestimate these costs.
Ongoing Maintenance: Integrations are not a one-time setup. They require continuous monitoring, maintenance, and updates to adapt to changes in either the e-commerce platform or the ERP system, adding to long-term operational costs.
Internal Expertise: Many businesses lack the in-house technical expertise to manage complex integrations, necessitating reliance on external consultants or agencies.
Data Security Risks: Transferring sensitive customer, order, and financial data between systems creates potential vulnerabilities if not properly secured with encryption and access controls.
Regulatory Compliance: Ensuring the integrated systems comply with data protection regulations (e.g., GDPR, Australian Privacy Principles) is critical, especially when handling personal and financial information.
Altering Workflows: Integration often requires significant changes to existing internal business processes and workflows (e.g., how orders are processed, how customer service handles inquiries). Resistance to change from employees can be a major obstacle.
Employee Training: Staff need comprehensive training on the new integrated workflows and how to effectively use the updated systems.
Defining Ownership: Clear roles and responsibilities must be established for managing the integrated data and troubleshooting issues across different departments.
Thorough Testing: Inadequate testing during implementation can lead to unforeseen issues post-launch, causing disruptions and costly fixes. Comprehensive testing across various scenarios is essential.
Version Control and Updates: Updates to WooCommerce, WordPress, Unleashed, or Cin7 can potentially break existing integrations, requiring re-testing and adjustments. Owners need a strategy for managing these updates.
Vendor Coordination: If multiple vendors are involved (e-commerce platform provider, ERP vendor, integration specialist), coordinating support and troubleshooting can become complex.
Addressing these
Addressing these challenges effectively requires a strategic approach, detailed planning, and often the expertise of experienced integration partners who understand both eCommerce and ERP systems like Unleashed and Cin7.
If you already have Unleashed or Cin7 in place for your business, JD Stride has the experience and expertise to link your website to your ERP to provide the seamless sales process that you are looking for.
For more information, click a link below.
Or if you prefer, contact us now for more information or to discuss your situation with a professional advisor.
On-going support
Once your site has been launched, we’ll be here to provide comprehensive support and continuous improvement – to ensure it continues to work for you and your customers.
Enterprise hosting
All of our sites are hosted with one of the world’s most trusted providers with automatic, daily full site back-ups and security monitoring.
Search Engine Optimisation (SEO)
We will ensure your site can be found in Google. We can also implement an SEO strategy to continually increase organic traffic and grow your business.
Digital marketing strategy
We can implement an integrated marketing strategy – across SEO, Google Ads, Facebook, Instagram and email marketing – to deliver amazing results and help grow your business.
Continuous improvement
Our staff work hard to keep up-to-date with the latest technology and design trends, online marketing techniques and cloud innovations. We help our clients keep abreast of the latest technologies, so they can focus on what they do best.
Why partner with JD Stride?
Streamline business operations
We see eCommerce as being much broader than just a ‘website’. It’s an opportunity to build an experience around the customer and ultimately, transform your business.
Projects often include developing seamless integrations with ERP (inventory management & accounting systems) and point of sale (POS) systems, providing a completely integrated digital ecosystem. This enables clients to reduce costs, automate their processes, streamline backend operations and allow their businesses to scale.
Increase sales & brand value
Ultimately, eCommerce is about generating sales and making it easy for customers to do business with you. There is no need to deal with multiple agencies. As a Google Premier Partner with over 20 years of experience in online marketing, we have a proven history of growing our clients’ businesses. We will not only ensure your website is optimised to maximise conversions, but we can plan and implement an effective marketing strategy.
Over 20 Years of digital industry experience
Established in 1999, we are one of the most experienced digital agencies in Australia. We are here to help you succeed online with our fully-integrated eCommerce ‘business systems’ – designed to streamline business operations plus acquire, engage and retain customers.
Our experienced team have completed hundreds of projects for both B2C and B2B businesses, across a wide range of industries. We know our stuff and love what we do.
Case Studies
Implementation of comprehensive digital strategy spanning website, cloud services & integrated marketing.
Migration from dispersed on-premise servers to consolidated cloud ERP – including IAM and Google Workspace.
