Service

Integrating your WordPress with Cin7 ERP

Unlock the full potential of your business with a unified online store and robust inventory management.

We specialize in connecting your new WordPress/WooCommerce website directly to your existing Cin7 ERP system.

Why Choose Us for Your Cin7 & WooCommerce Integration?

Integrating your e-commerce front-end with a powerful ERP like Cin7 is critical for efficiency, but it’s rarely a plug-and-play solution. It demands a deep understanding of both platforms, their data structures, and potential pitfalls. 
 
Our team possesses the specialized knowledge to navigate these complexities, ensuring a smooth, reliable, and scalable integration. 
 

High-Performance WordPress & WooCommerce Development

We build custom, high-converting e-commerce websites on the flexible and user-friendly WordPress platform, powered by WooCommerce. Our solutions are designed for:

  • Scalability: Websites that grow with your business, from startups to large enterprises.
  • Custom Functionality: Tailored features to meet your unique business requirements.
  • User Experience (UX): Intuitive navigation and seamless checkout processes to maximize conversions.
  • Optimized Performance: Fast loading speeds and mobile responsiveness for an optimal shopping experience.

Seamless Integration with Your Cin7 ERP

Connecting your online store to your Cin7 ERP is where true operational efficiency begins. We ensure your inventory, orders, and customer data flow effortlessly between your website and your ERP.

Understanding the General Integration Challenges (And How We Solve Them)

  • Data Mapping & Standardization: Websites and ERPs speak different languages. We meticulously map data fields, ensuring consistency for products, customers, and orders, preventing duplication and conflicts. Our expertise in data transformation ensures seamless data flow regardless of format differences.
  • Real-time vs. Batch Synchronization: We design intelligent synchronization strategies, balancing real-time needs (like inventory updates to prevent overselling) with efficient batch processing for less time-sensitive data, optimizing performance and resource usage.
  • Error Handling & Monitoring: Integrations can fail. We build robust error logging, alerting, and automated recovery mechanisms to ensure data integrity and minimize downtime, proactively identifying and resolving issues.
  • Cost & Resource Management: We provide transparent project planning and execution, helping you understand the full scope of development and ongoing maintenance costs, ensuring no surprises.
  • Business Process Alignment & Training: Integration impacts workflows. We work with your team to align business processes, provide comprehensive training, and define clear data ownership, ensuring smooth adoption and maximum benefit.

Navigating Cin7-Specific Integration Complexities

  • Cin7 Core/Omni Integration Methods: Cin7 offers OAuth and API connection methods. We determine the most stable and performant method for your specific needs, ensuring reliable data exchange and handling any errors encountered during connection setup.
  • API Rate Limits & Optimization: Cin7’s API has rate limits (e.g., 3 calls/second, 60/minute, 5000/day). For high-volume e-commerce stores, we implement strategic API call optimization, queuing, and caching to ensure smooth operation without hitting limits, preventing transaction failures.
  • Product Data Structure & Attributes: Cin7’s product data, especially for variations and custom fields, needs careful mapping to WooCommerce’s product attributes. We ensure correct synchronization of SKUs, names, categories, weights, dimensions, and custom fields, including handling image synchronization nuances (only downloaded when no images are attached in WooCommerce).
  • Inventory Buffer & Stock Updates: We configure Cin7’s “Buffer Inventory” settings and ensure “Update Stock Levels in WooCommerce” is enabled, providing accurate stock quantities to your website based on Cin7’s “Available” stock, preventing overselling. We manage how various Cin7 transactions trigger stock updates to WooCommerce.
  • Order & Refund Management Flow: While Cin7 automatically downloads WooCommerce orders, we address potential challenges like handling order status changes (e.g., from WooCommerce to Cin7, and ensuring fulfillment updates in Cin7 reflect on the website). We also clarify that refunds processed in WooCommerce typically require manual credit notes in Cin7.
  • Tax Rule Mapping: We meticulously map WooCommerce tax rules to Cin7 Core tax rules, ensuring accurate tax amounts are brought into Cin7 from WooCommerce sales orders, preventing discrepancies.
  • Plugin & Theme Conflicts: We proactively identify and resolve potential conflicts between Cin7’s integration and other WordPress/WooCommerce plugins or themes that might disrupt data flow or cause errors, ensuring a stable environment.

The Benefits of a Unified System with Our Expertise

  • Real-time Inventory Accuracy: Eliminate overselling and improve stock management across all channels.
  • Automated Order Processing: Streamline fulfillment from website to Cin7, reducing manual effort.
  • Centralized Data Visibility: Gain a comprehensive view of your products, customers, and sales.
  • Reduced Manual Errors & Costs: Automate repetitive tasks, minimizing human error and operational expenses.
  • Enhanced Reporting & Insights: Leverage unified data for better business intelligence and decision-making.
  • Future-Proof Scalability: Build a robust foundation that supports your sustained business growth.

Ready to Streamline Your E-commerce Operations?

Don’t let integration complexities hold your business back. Partner with experts who understand both WordPress/WooCommerce and  Cin7 ERP inside out.

Get a Free Integration consultation