Complex Google Workspace Primary Domain Change & Data Migration for Global Martech Platform Provider.
Challenge
The sale of a large division of a global marketing technology company*, resulted in the need for over 100 Google Workspace user accounts and data to be migrated to a new Google Workspace account – but keeping the same domain.
Our Solution
JD Stride was engaged to plan and implement the complex migration with no down-time or loss of data.
We started by developing a data map to analyse the sharing of user data and the integration of third-party apps across the global organisation.
A migration plan was then prepared to strip out the user accounts for the new entity into a new Google Workspace account – with the SAME domain as the original Google Workspace.
This was a complex migration, as a domain name can only be connected to ONE Google Workspace at a time.
In a single evening, with the coordination of project teams in two time zones, all emails, contacts, calendars, files, tasks and sites for over 125 users and 260 groups were successfully migrated into a new Google Workspace account.
Post migration change management and support were provided to both the US and Australian entities to ensure a smooth transition.
We continue to support the teams in both entities on Google Workspace to this day.
