Professional Services
Case Study

Streamlined Security and Collaboration: A Modern Workplace Success Story

Challenge

MarketingCo*, a dynamic marketing agency of 75 employees operates within a hybrid work model. The agency recognised the need for enhanced security protocols to achieve ISO 27001 compliance standards.

The challenge included:

  • Fragmented identity management across multiple applications, leading to security vulnerabilities.
  • Lack of centralised device management, increasing the risk of unpatched systems and malware.
  • Users working across multiple platforms: Windows, Linux and Mac.
  • The need to balance robust security with a seamless user experience to maintain productivity in a hybrid environment.

Our Solution

Our cloud services and cybersecurity teams implemented the following:

  1. Identity & Access Management (IAM): We implemented an enterprise-grade IAM solution, complete with multi-factor authentication (MFA) and single sign-on (SSO). This streamlined user logins while significantly hardening security.
  2. Centralised Device Management and Security: We deployed a comprehensive device management system, covering Windows, Linux, and Mac devices. This enabled us to enforce:

    • Next-Gen antivirus protection
    • Full-disk encryption
    • Automated OS and software patch management
  3. Secure Collaboration: Applications were secured using either SAML SSO or robust password management (unbeknownst to users), promoting secure data exchange. The agency’s team now enjoys frictionless, protected collaboration regardless of location.

  4. Change Management: Recognizing the potential for user apprehension with any security implementation, we prioritized a smooth transition. Our change management strategy included comprehensive user onboarding and training programs. This ensured employees understood the new tools and security protocols, promoting user adoption and minimising disruption to their workflows. We also provided ongoing support to address any questions or concerns, fostering a collaborative and secure work environment.

Results

  • ISO 27001 Compliance Achieved: The marketing agency successfully attained the critical ISO 27001 security certification, bolstering its reputation and client confidence.
  • Enhanced Security Posture: The agency established stronger defenses against cyber threats, including data breaches and malware attacks.
  • Frictionless User Experience: Security enhancements were strategically implemented to minimise disruption to employee workflows, ensuring productivity in the hybrid work environment.

If you’re looking to bolster your organisation’s cybersecurity posture, enhance operational efficiency in a hybrid setting, or achieve critical compliance standards, JD Stride is your partner. Our team of experts will craft customized solutions that address your unique challenges.

Contact us today to schedule a consultation and discover how we can elevate your security and streamline your operations.

* We take our clients' confidentiality seriously. While we've changed their names, the results are real.

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